attitude

This past year I have noticed how my vocabulary impacts my attitude. Words have power. They impact others, of course, but they can also have an impact on us.

Is there anything more frustrating than trying to accomplish a big goal with someone who’s negative, unimaginative, and defensive?

Your know that your emotions have a tangible impact on your results. But what can you do when you find yourself in a funk? Here are three suggestions.

Questions are powerful tools. They can ignite hope and lead to new insights. They can also destroy hope and keep us struck in bad assumptions.

Perhaps you’ve noticed: customer service has deteriorated noticeably since the recession began. Fewer waiters in restaurants. Slower room service in hotels.

Everything you say has an effect. Even the things you don’t say—your attitude, your facial expressions, and your body language. All. Have. An. Effect.