attitude

This past year I have noticed how my vocabulary impacts my attitude. Words have power. They impact others, of course, but they can also have an impact on us.[...]

Is there anything more frustrating than trying to accomplish a big goal with someone who’s negative, unimaginative, and defensive? Thankfully, it’s been a[...]

Your know that your emotions have a tangible impact on your results. But what can you do when you find yourself in a funk? Here are three[...]

Questions are powerful tools. They can ignite hope and lead to new insights. They can also destroy hope and keep us struck in bad[...]

Perhaps you’ve noticed: customer service has deteriorated noticeably since the recession began. Fewer waiters in restaurants. Slower room service in hotels.[...]

Everything you say has an effect. Even the things you don’t say—your attitude, your facial expressions, and your body language. All. Have. An.[...]