Whenever an organization rolls out a major change, clarity and alignment are essential. Without those two things all the best intentions amount to little more than heartburn and headaches. As a leader responsible for a large company, I have experienced the difficulty of getting clarity and creating alignment with my team. In one instance, we […]

Why do leaders exist? This is perhaps one of the most simple yet profound questions we can ask about leadership. Oddly, I am not sure I have ever heard anyone address it.

The TSA is suffering a backlash in the court of public opinion. This entire mess was largely avoidable. How? Through a better executed communications strategy.

I have a confession to make. Until about eight years ago, I didn’t floss. In fact, I hadn’t been to the dentist in a decade. My last experience had been so negative, that I just kept finding excuses to procrastinate.

Change is difficult for most organizations. It is made even more difficult when leaders resist it. It is my observation that leaders have either one of two postures when it comes to change. This makes all the difference in terms of the outcome. Let me explain.

Why is it is so difficult to change? Whether it is our personal lives, our organizations, or our communities, real and lasting change is difficult. According to Chip and Dan Heath, the primary obstacle is a conflict that’s built into our brains. In their new book, Switch, they explain this conflict and, more importantly, how to overcome it to create the outcomes you want. In a moment, I will tell you how to get a free copy of this book.