When I wrote recently about firing monster clients who eat up disproportionate time and resources, one reader replied, “Great idea. Do you have a guide for how exactly we should do that?” It was a good question. A guide like that would have been useful to me earlier in my career. I have had to […]

Over the last few months, I have had three young leaders come to me for advice on hiring and firing. In each case, they had made a big mistake in recruiting the wrong person. They were trying to remedy the situation and avoid it happening again. I have made my share of hiring mistakes, too. […]