I have a hard time saying “no.” Perhaps you do, too. I think it is more common than we think, especially for those who are empathetic or nurturing. Here are five reasons why we must get better.

Tell me you’ve had this experience: You start out with the best of intentions. Today is the day you’re going to slay your to-do list and bring home a major win. But… Life happens. And it doesn’t just happen—it happens like a tornado. Suddenly you’re behind, and it feels like there’s no hope of catching […]

The two most powerful words in the English language are yes and no. Unfortunately, they’re also the hardest to master. Like you, I have more opportunities and requests than time and energy. I’m better than ever at discerning the good from the bad, but I still sometimes agree to a project or meeting, instantly realize […]

Many leaders I know struggle with over-commitment. Here are five ways to say “no” with consistency and grace.

I hate saying “no” to people. In fact, I don’t know anyone who enjoys it. So to make the process less painful, I have developed a series of email templates that I can use for these requests. Here is my list of requests by category with my boilerplate text.