Winter Week of Rest

As a part of our dedication to work-life balance for our team, next week is our annual Winter Week of Rest.

What does this mean for me as a customer?

From December 22, 2023 – January 2, 2024, we’ll be operating with reduced staff and limited live support. All customer requests should be sent through our support center at Response times may be longer than usual, but streamlining your requests through our support center will enable us to monitor and prioritize questions according to urgency.

If you have any concerns, we encourage you to reach out to our Client Experience team so we can help develop a proactive plan in advance of the Winter Week of Rest.

This is an investment in the individuals and teams at Full Focus that work tirelessly to support our customers. We appreciate your patience and support as we create space for our employees to rest, recharge, and return to work, ready to serve you best.


Full Focus