As a leader, how do you become a better leader? If you’re like me, you probably read a lot of books, listen to podcasts, and attend a few conferences. But one of the best ways to grow is to ask other leaders questions.

In my answer to Michael’s previous question, I emphasized the formal ways in which we communicate our values at Thomas Nelson. I talked about hiring practices, new employee orientation, rewards and recognition, and annual reviews. All of these are important, but, as I suggested at the end of the post, they are probably not the most important.

“How do you or other leaders in your organization communicate the ‘core values’?” Unless values become behaviors, you only have a set of platitudes. Unfortunately, these platitudes will ultimately create cynicism when smart people realize that your behavior doesn’t line up with your words. At Thomas Nelson we rely on six methods to communicate our values.

What he did have was a strong sense of who he was, and a caring spirit about him that made me want to follow him, listen to him, be in his space as much as possible. … For two reasons: First, it was abundantly clear in our conversations that he cared about me, and second, he lived the kind of life that I wanted to live.

Where do the great ideas come from in your organization? The short answer is anywhere. They can come from at least four sources. More important, there are specific things you can do to ensure your organization nurtures and harvest’s the best ideas.

The bigger and more successful you become, the easier it is to rest on your creative laurels. This is one of the things I have really admired about Apple. They keep pushing the envelope. I don’t think this happens by accident. Someone there is doing a lot of thinking about how to encourage and reward creative thinking.

We’ve all experienced it: the large bureaucracy where where the employees seem to be just punching the clock. However, this happens in the private sector as well. In fact, it happens any time people get disconnected from the their purpose.

As leaders, you and I are called upon to make hundreds if not thousands of decisions over the course of a year. A few are monumental. Some are consequential. Most are trivial. However, I would boil down the most important decisions I make into three categories

“Can you name a person who has had a tremendous impact on you as a leader? Maybe someone who has been a mentor to you? Why and how did this person impact your life?” Here’s my answer.