beliefs

If you want to understand how hard it can be to automate, consider the many attempts to replace cashiers with self-checkout systems. To wit, CVS pharmacies[...]

It started with my first day on the job. I’d just been named senior leader at a growing organization with a generously-sized staff. Yet there were problems,[...]

Several years ago, we had an English Setter named Nelson. He was gentle and patient. He let our grandchildren pull his tail and climb all over him. He only had[...]