If anything is certain in leadership—whether you’re leading a large company, a mid-sized team, or a family of four—it’s that bad things will happen. Ultimately, you will bear the responsibility of sharing the news. Shouldering the burden is the mark of a leader committed to gaining control of an unfavorable situation before it devolves into […]

When you think about how you receive feedback, what comes to mind? Initially, you probably feel defensive. Your brain immediately goes to the most painful part about it, the aspect that makes us feel uncomfortable and makes us want to avoid it all together. But that’s not how we grow, is it? Brain research shows […]

How do you feel when there’s a difficult conversation brewing at work that you won’t be able to duck? Unless you’re a sociopath, the answer is usually “not good.” Most of us know the ill effects of dreaded discussions. A brewing conflict will make you more distracted and irritable, which has knock-on physical effects, which […]