We sometimes think we have to be jerks to win at work. Standout leaders like Steve Jobs and Jeff Bezos are famous for their tough approach. And we all know raging meaniacs set impossible standards and get amazing results, right? I spent most of my professional life in the publishing business. While I was president […]

I have argued for years that, “It’s the product, Stupid.” The secret to success in any business is to deliver a great, compelling product. No amount of marketing savvy, salesmanship, or operational excellence can overcome a weak product.