We are entering the holiday season, and that means a lot of great things: fun memories, good food, goofing off. But it might mean some awkward, uncomfortable[...]
If anything is certain in leadership—whether you’re leading a large company, a mid-sized team, or a family of four—it’s that bad things will happen.[...]
When you think about how you receive feedback, what comes to mind? Initially, you probably feel defensive. Your brain immediately goes to the most painful part[...]
How do you feel when there’s a difficult conversation brewing at work that you won’t be able to duck? Unless you’re a sociopath, the answer is usually[...]
“Does it get easier the more people you fire?” someone once asked me. I’ve been in leadership for decades now, and there's no escaping letting people go[...]
People have way more potential than we often think they do. They can change, but unless we find the courage to speak up, they may not have the opportunity.[...]
When seemingly indispensable employees become disrespectful, you must confront them. This is never easy, but is essential if you are going to be an effective[...]
I don’t like conflict. In fact, sometimes I think I am conflictaphobic. (I just made that word up.) I will do almost anything to avoid it. However, soon[...]