People have way more potential than we often think they do. They can change, but unless we find the courage to speak up, they may not have the opportunity. Here are three truths to remember when you are faced with having a difficult conversation.

I’m not much of a baseball fan. I played in high school, but I lost interest after breaking my elbow. So while most of my friends were deep into game seven of the World Series, I went to bed. Then they woke me up. Several of us were staying in a vacation home for a […]

The last question Dean Bradford of Vanderbilt’s Owen Graduate School of Management asked me was this: “What two things would you say to our students, particularly those who are graduating and about to enter the workplace?” I gave him the two answers he requested, but, upon further reflection, I would like to add a third.