The TSA is suffering a backlash in the court of public opinion. This entire mess was largely avoidable. How? Through a better executed communications strategy.
As a leader, you will often have to make tough decisions. Former president George W. Bush provides an inside look at how leaders go about this daunting work.
The successful executives that I interviewed for The Next Level recommend that newly promoted leaders do these things in their first month on the new job: Meet…