The patience of Job; the patience of a saint; a “fruit of the Holy Spirit”; a virtue. “He that have Patience, can have what he will,” predicted Poor[...]
I work with a lot of young people getting started in their careers. Those who chase the highest possible starting salary, most prestigious title, or[...]
One unavoidable piece of advice today is be positive. We’re supposed to filter out supposed negativity in meetings, reports, and general conversation because[...]
Sometimes you just have to say no. That isn’t always easy. But there are strategies that can help say no when you need to—and save your time, energy, and[...]
I am good at a few things. But waiting is not one of them. In this post, I share five strategies I am currently using to cope in those situations where I[...]
As a leader, you are going to draw fire. People will criticize you. But the greatest leaders are not easily offended. Instead, they remember these three simple[...]
Recently, I wrote about how leaders must learn to handle criticism and overlook offenses. I think this is the number one way that leaders can get derailed and[...]
Perhaps you’ve noticed: customer service has deteriorated noticeably since the recession began. Fewer waiters in restaurants. Slower room service in hotels.[...]