Email is indispensable. But it can feel like a necessary evil for a lot of us. Our inboxes are flooded with information and requests from customers, clients,[...]
When I was the CEO at Thomas Nelson, one of our authors was frustrated. In response to a disappointing sales report, he fired off a blistering email to one of[...]
I decided to change my email newsletter strategy last month. For years, I sent the entire blog post in the body of the email. We used a custom template that[...]
I love watching people succeed, especially if I can learn something I can apply in my own life and share with you. That’s why I’m excited about what I[...]
Lousy communications is one of the biggest challenges any team faces. I can’t tell you how many times I’ve lost files, even whole conversation threads, in[...]
You know it’s time to declare email bankruptcy when you are experiencing the following four symptoms. If this is true of you, I provide a seven-step strategy[...]
But it is really possible to get caught up on your email and stay caught up? Yes. I’ve done so for years, even as the demands of my job have increased.[...]
I have fired off my share of angry letters and e-mail. Honestly, I cannot think of a single time when these communiques had a positive effect. Here are six[...]
There are a number of ways to get your content into Evernote. However, the most useful one for me is the email-to-Evernote feature. Here are five steps for[...]
I often hear people complain about how long it takes to get a response to e-mail. Sometimes, to be sure, it is because the person they are waiting on is inept.[...]
The use of e-mail in corporate culture is pervasive. I rarely get letters any more. Even phone calls are uncommon. But I get scores of e-mail messages every[...]
I thought it was about time to overhaul my standard voice mail greetings. I’ve been following the same procedure for several years. I generally update my[...]