I don’t like conflict. In fact, sometimes I think I am conflictaphobic. (I just made that word up.) I will do almost anything to avoid it. However, soon[...]
Today is Martin Luther King Day in the United States. On this day we celebrate the life and work of one of the greatest leaders the world has ever known. I[...]
”Let’s be honest. You ate too much high octane food during the holidays. The weather outside was bitter cold, so you ditched your exercise program.[...]
General McClellan had significant character flaws that I believe serve as a warning signs to anyone in leadership. Ultimately, these cost him dearly: He lost[...]
This recession has been a tough ride for most organizations. Many leaders I have met with in the last few months have grown weary of trying to keep things[...]
Being great at what you do is about more than being a competent professional or a skilled craftsman. It’s not enough to deliver a great product or service.[...]
Perhaps you’ve noticed: customer service has deteriorated noticeably since the recession began. Fewer waiters in restaurants. Slower room service in hotels.[...]
Most people believe that somehow, if they can just find the right system, they can get everything done. I think this is a myth bordering on an outright lie.[...]
Everything important requires work. Hard work. And sometimes there is a long arc between the dream and it’s realization. That’s when we want to quit, but[...]
The one thing that will keep you from settling is courage. This is the only thing that gives life to the dream once the initial magic wears off. In my[...]
Our interaction with the Web and the expectations it creates have shaped what we expect from our leaders. Therefore, if leaders are going to be effective with[...]
Saturday night, Gail and I went to the Nashville Symphony with our daughter, Mary, and her husband, Chris. Mary had bought tickets for Gail’s birthday. It[...]
As I got up this morning, I realized how very similar worry and imagination really are. Both of them involve visualizing the future. In a sense, worry[...]
There are numerous things you have zero control over. You can’t control the weather, the economy, or the actions of others. Many of us spend an inordinate[...]
Rather than reviewing one book this week, I thought I would share my favorite business books. I get asked this question regularly, most recently when I was[...]
As long as you have to have meetings, you might as well do them well. Before you plan another meeting (and suffer the rest of us to sit through them), make a[...]
Last week, in honor of our new dress code, I wore jeans every single day. I loved how much more productive I felt. I don’t know if it was the jeans per say[...]
But I am noticing that that a new model of leadership is taking root in many organizations, including our own here at Thomas Nelson. In this model, the[...]
In the Western literary tradition, the silver bullet was the only weapon that could destroy certain types of monsters. As a result, it became a metaphor for a[...]
Twenty years ago, Robert Wolgemuth and I started a publishing company. We had a dream to publish books that truly made a difference, in people’s lives and in[...]