The bigger and more successful you become, the easier it is to rest on your creative laurels. This is one of the things I have really admired about Apple.
As leaders, you and I are called upon to make hundreds if not thousands of decisions over the course of a year. A few are monumental. Some are consequential.
t is an important question. Why? Because increasingly CEOs, pastors, and other leaders are being asked by their staff, constituents, and even boards about…
Today is Martin Luther King Day in the United States. On this day we celebrate the life and work of one of the greatest leaders the world has ever known.
This recession has been a tough ride for most organizations. Many leaders I have met with in the last few months have grown weary of trying to keep things…
Being great at what you do is about more than being a competent professional or a skilled craftsman. It’s not enough to deliver a great product or service.
Perhaps you’ve noticed: customer service has deteriorated noticeably since the recession began. Fewer waiters in restaurants. Slower room service in hotels.
Most people believe that somehow, if they can just find the right system, they can get everything done. I think this is a myth bordering on an outright lie.