The bigger and more successful you become, the easier it is to rest on your creative laurels. This is one of the things I have really admired about Apple. They[...]
We’ve all experienced it: the large bureaucracy where where the employees seem to be just punching the clock. However, this happens in the private sector as[...]
As leaders, you and I are called upon to make hundreds if not thousands of decisions over the course of a year. A few are monumental. Some are consequential.[...]
“Can you name a person who has had a tremendous impact on you as a leader? Maybe someone who has been a mentor to you? Why and how did this person impact[...]
The last question Dean Bradford of Vanderbilt’s Owen Graduate School of Management asked me was this: “What two things would you say to our students,[...]
Change is difficult for most organizations. It is made even more difficult when leaders resist it. It is my observation that leaders have either one of two[...]
t is an important question. Why? Because increasingly CEOs, pastors, and other leaders are being asked by their staff, constituents, and even boards about[...]
So much of the activity I see among leaders today is focused on reaching the masses. “Successful leaders” speak at big conferences, host popular television[...]
Several months ago, a former executive at our company made a commitment to a third-party via email. It is obvious that he didn’t research the cost of his[...]
Why is it is so difficult to change? Whether it is our personal lives, our organizations, or our communities, real and lasting change is difficult. According[...]
Real leaders go first. They never ask others to do what they have not done or are unwilling to do themselves. They lead by example. Like the Apostle Paul, they[...]
Over the years, my wife, Gail, and I have developed a set of conversational rules that we use at the dinner table. We have ever written these down. They are[...]
For the last few days, I have been thinking about how to achieve really big goals. How do you do really hard things? How do you push through the inertia that[...]
I don’t like conflict. In fact, sometimes I think I am conflictaphobic. (I just made that word up.) I will do almost anything to avoid it. However, soon[...]
Today is Martin Luther King Day in the United States. On this day we celebrate the life and work of one of the greatest leaders the world has ever known. I[...]
General McClellan had significant character flaws that I believe serve as a warning signs to anyone in leadership. Ultimately, these cost him dearly: He lost[...]
This recession has been a tough ride for most organizations. Many leaders I have met with in the last few months have grown weary of trying to keep things[...]
Being great at what you do is about more than being a competent professional or a skilled craftsman. It’s not enough to deliver a great product or service.[...]
Perhaps you’ve noticed: customer service has deteriorated noticeably since the recession began. Fewer waiters in restaurants. Slower room service in hotels.[...]
Most people believe that somehow, if they can just find the right system, they can get everything done. I think this is a myth bordering on an outright lie.[...]
Everything important requires work. Hard work. And sometimes there is a long arc between the dream and it’s realization. That’s when we want to quit, but[...]